University of Northern Iowa: Service Operations Management in Italy

9 recent reviews

Request Info

(For American Students)


A Program Rep. will contact you shortly after
For non-American students, please contact the program directly.

Or Register With Facebook

It will help you track your requests and only takes a second.

We have all heard that the U.S. economy is transitioning into a 'service economy.' How do we effectively manage businesses and organizations in this so called service economy? What constitutes a service business or product line? Are you interested... read more

All Reviews

OVERALL RATING 4.7
Based on 9 Reviews
Social/Cultural
Admin
Food
Housing
Academics
Cost of Living
Overall Experience
A student studying abroad with University of Northern Iowa: Service Operations Management in Italy
I learned a lot about myself as a person and how I interact with others who are different than me. Also, what I feel strongly about and what topics interest me. I also learned that you just have to put yourself in the other persons shoes sometimes to see where they are coming from. - University of Northern Iowa View Entire Review
Definitely! Gained a lot of insight on global culture and international business - University of Northern Iowa View Entire Review
I learned a lot about cultural difference just by being here. Visiting the towns around Sorrento was amazing. It was fun to compare how we do things as American to what Italians do. - University of Northern Iowa View Entire Review
June 08, 2016 Italy Was Awesome!
I have learned so much about Italy and many of the businesses in the Sorrento area. - University of Northern Iowa View Entire Review
I learned to have an open mind. Many people think that European culture is similar to Western Culture however, once you live and experience it. You find that there is much to learn. - University of Northern Iowa View Entire Review
I learned how to be in a different culture (especially on my own). It was definitely worth while! - University of Northern Iowa View Entire Review
May 21, 2018 Great Experience
Learned cultural differences and definitely worthwhile. - University of Northern Iowa View Entire Review
June 16, 2016 Tourism
I learned that I can only eat so much pasta before being sick of it. Americans loves their meat too much. People are nicer when they think you have money to spend. - University of Northern Iowa View Entire Review
June 07, 2016 Thrills In Sorrento
I learned the importance being able adjust to other cultural norms. - University of Northern Iowa View Entire Review

About

We have all heard that the U.S. economy is transitioning into a 'service economy.' How do we effectively manage businesses and organizations in this so called service economy? What constitutes a service business or product line? Are you interested in learning about service organizations and management practices and techniques to lead such firms? This program covers managing services, especially the operation's activity in service firms. Includes determining the service package, forecasting service demand, managing demand, capacity analysis and management, scheduling, cost control, service quality, and human resource management. Standardization, franchising, and service automation addressed.

Program Type(s):
Study Abroad
Program Length(s):
  • Summer
Relevant Study Subject(s):
  • Personal Services, Culinary Services
  • Business
  • Business Administration and Management
  • Management Science
Website
Take me there!

Statistics

Social Media